We see meaningful opportunities ahead to grow earnings from areas such as route network optimization under a backdrop of improved operating margins in the business, increasing our corporate customer base driven by product changes that better appeal to the business traveler, And this is a long-term journey, and we believe that executed well, we will see the rewards and additional cost takeout and efficiency efforts.

Jan 29, 2026 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2026-01-29 | transcript 539a2a5c-c049-4a48-9237-72d196d55957 | chars 6930-7348 | segment 6

We're leaning on our national disaster response partners, providing financial donations, and offering complimentary travel to aid in the recovery efforts.

Oct 24, 2024 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2024-10-24 | transcript 5b30dff6-3374-471e-bfff-d23f7fff4358 | chars 3005-3159 | segment 2

As we develop our 2024 capacity set, we are doing exactly that. In the past couple of years, we've focused on growth to restore our network and fully utilize our fleet. That, combined with business travel trends and our investments in Hawaii and new cities, has created challenges to our current unit revenue performance. Therefore, as we look to 2024, we are moderating our capacity, which will allow the growth to be absorbed.

Oct 26, 2023 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2023-10-26 | transcript 0bd2a67a-427f-45c1-af05-6f426387f004 | chars 23472-23900 | segment 24

As we shared this morning in our release, we are revamping our 2024 flight schedules. While our network is largely restored at this point, it is not optimized, especially for post-pandemic shifts and business travel. Those adjustments to the network will be largely complete by the March 2024 flight schedules, and we expect those efforts and the continued maturation of development markets to generate an incremental $500 million in pre-tax profit in 2024.

Jul 27, 2023 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2023-07-27 | transcript f0bc525f-fa1c-4fca-988e-64e39550ca37 | chars 4699-5156 | segment 4

The demand environment, especially for leisure travel, continues to be resilient as we have seen solid bookings throughout the busy summer travel seasons.

Jul 27, 2023 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2023-07-27 | transcript f0bc525f-fa1c-4fca-988e-64e39550ca37 | chars 1868-2022 | segment 1

Travel demand remains strong thus far, but we remain mindful of the uncertain economic environment.

Apr 27, 2023 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2023-04-27 | transcript b9d51721-be4e-4612-9b80-8a8dfd684ef9 | chars 2109-2208 | segment 2

Taking that into consideration, demand, particularly leisure, continues to show strength as we head into the busy summer travel season.

Apr 27, 2023 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2023-04-27 | transcript b9d51721-be4e-4612-9b80-8a8dfd684ef9 | chars 2466-2601 | segment 2

IN ADDITION TO THE IMPACT FROM LOWER ASM, The majority of this headwind was driven by the estimated redemption value of rapid reward points offered to customers impacted as a gesture of goodwill and travel expense reimbursements to customers.

Jan 26, 2023 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2023-01-26 | transcript 33e955c0-3927-431b-8c43-062cf2ab349f | chars 23416-23658 | segment 24

We're pleased to be seeing the impact of our hiring in airports, especially given the busy travel season that we're in, now that thousands of new employees have been through training and are contributing on the front lines.

Jul 28, 2022 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2022-07-28 | transcript 85290358-116e-4ed7-860f-6418b234d97c | chars 4597-4820 | segment 4

We're encouraged by the recent improvement in bookings across the booking curve, especially in the March timeframe, and we are hopeful that business travel will resume the 2021 trend.

Jan 27, 2022 / CEO / receipt, needs a key / Bob Jordan, CEO | earnings call 2022-01-27 | transcript 139dd7aa-0b1b-4586-950a-0c6598eec00a | chars 6492-6675 | segment 6