its ability to employ and retain sufficient numbers of qualified Employees with appropriate skills and expertise to effectively and efficiently maintain its operations and execute the Company’s plans, strategies, and initiatives

Jul 22, 2026 / receipt

We are seeing extraordinarily strong fares and strong demand across the entire network, across all customer segments, across different travel types.

Jul 22, 2026 / receipt / Andrew, other | earnings call 2026-07-22 | transcript 4f039db3-bf17-4a48-9a9e-4e75d1a94ba8 | chars 51014-51162 | segment 52

But there were a couple of things you thought could drive upside to your EPS outlook in January, including a step up in close-in extra legroom purchases from corporate travelers and potential market share gains.

Jul 22, 2026 / receipt / Catherine O'Brien, other | earnings call 2026-07-22 | transcript 4f039db3-bf17-4a48-9a9e-4e75d1a94ba8 | chars 22655-22866 | segment 22

We see meaningful opportunities ahead to grow earnings from areas such as route network optimization under a backdrop of improved operating margins in the business, increasing our corporate customer base driven by product changes that better appeal to the business traveler, And this is a long-term journey, and we believe that executed well, we will see the rewards and additional cost takeout and efficiency efforts.

Jan 29, 2026 / receipt, needs a key / Bob Jordan, CEO | earnings call 2026-01-29 | transcript 539a2a5c-c049-4a48-9237-72d196d55957 | chars 6930-7348 | segment 6

And really we want to use this to segment customers into those who are flexible in their travel and those who are not flexible in their travel. And those who are not flexible, give them different options to buy up quality enhancements to their fare product.

Jul 24, 2025 / receipt, needs a key / Bob Inio, CEO | earnings call 2025-07-24 | transcript 912b2adf-5418-4353-a86d-64251705703f | chars 44616-44873 | segment 46

We're leaning on our national disaster response partners, providing financial donations, and offering complimentary travel to aid in the recovery efforts.

Oct 24, 2024 / receipt, needs a key / Bob Jordan, CEO | earnings call 2024-10-24 | transcript 5b30dff6-3374-471e-bfff-d23f7fff4358 | chars 3005-3159 | segment 2

I am wondering if we could hone in on the four airports that were announced today that would be cut, and same with Atlanta and Chicago that are being reduced in flights. Could you talk a little bit about the decision for those specific airports to be chosen?

Apr 25, 2024 / receipt, needs a key / Alexandria Scores, other | earnings call 2024-04-25 | transcript d881a3cc-5cd1-4673-a3d3-cda77c5b1ba6 | chars 52459-52717 | segment 52

We took about half of O'Hare down from about 30-something flights to about 15, 18 flights depending on the season, day of week. So it's about a 50% reduction in Atlanta. I can't remember off the top of my head, Ryan. It was 30%, I want to say, off the top of my head.

Apr 25, 2024 / receipt, needs a key / Mary Schlangenstein, other | earnings call 2024-04-25 | transcript d881a3cc-5cd1-4673-a3d3-cda77c5b1ba6 | chars 55334-55601 | segment 55

We also launched a new product for our corporate customers last week that will help us continue to grow our market share in the managed travel space. Our new product streamlines the process to book group travel for meetings, incentives, and conventions which is one of the fastest growing segments in the managed travel space.

Oct 26, 2023 / receipt, needs a key / Ryan Green, Chief Commercial Officer | earnings call 2023-10-26 | transcript 0bd2a67a-427f-45c1-af05-6f426387f004 | chars 16751-17077 | segment 17

Looking to 2024, as Bob mentioned, We will address RASM by moderating capacity to better match demand and optimizing our schedules to accommodate current travel behaviors.

Oct 26, 2023 / receipt, needs a key / Ryan Green, Chief Commercial Officer | earnings call 2023-10-26 | transcript 0bd2a67a-427f-45c1-af05-6f426387f004 | chars 15473-15644 | segment 15

We have an imperative to win more customers and drive more travel from our most frequent travelers, and these enhancements are designed to give them even more reasons to choose Southwest Airlines.

Oct 26, 2023 / receipt, needs a key / Ryan Green, Chief Commercial Officer | earnings call 2023-10-26 | transcript 0bd2a67a-427f-45c1-af05-6f426387f004 | chars 16554-16750 | segment 17

As we develop our 2024 capacity set, we are doing exactly that. In the past couple of years, we've focused on growth to restore our network and fully utilize our fleet. That, combined with business travel trends and our investments in Hawaii and new cities, has created challenges to our current unit revenue performance. Therefore, as we look to 2024, we are moderating our capacity, which will allow the growth to be absorbed.

Oct 26, 2023 / receipt, needs a key / Bob Jordan, CEO | earnings call 2023-10-26 | transcript 0bd2a67a-427f-45c1-af05-6f426387f004 | chars 23472-23900 | segment 24

I was going to ask a question about how you are adjusting capacity to help with the reshaping of the business travel and the way it hasn't come back as you expected. And Ryan may have just answered that question, but I wanted to see if you could put a little bit more specifics out there on those adjustments, days of weeks, times of days, cutting frequencies, things like that.

Oct 26, 2023 / receipt, needs a key / Mary Schlagenstein, other | earnings call 2023-10-26 | transcript 0bd2a67a-427f-45c1-af05-6f426387f004 | chars 58670-59048 | segment 60

-800 aircraft sales facilitate capital efficient fleet modernization

ir_statement / Sep 17, 2026 / receipt

Completed sale-leaseback of 36 -800s,, including 35 in December 2024 and one in first quarter 2025

ir_statement / Sep 17, 2026 / receipt

Estimated gross CapEx of $2.5B to $3.0B for 2025, with opportunities to lower net CapEx through fleet strategy transactions

ir_statement / Sep 17, 2026 / receipt

2025 EBIT benefit from strategic initiatives is offset by operating expenses associated with initiative investments, including cabin reconfiguration expense

ir_statement / Sep 17, 2026 / receipt

EBIT Goals ~$3.0B ~$4.0B

ir_statement / Sep 17, 2026 / receipt

Increase efficiency & lower cost

ir_statement / Sep 17, 2026 / receipt

Added new metasearch partner Skyscanner

ir_statement / Sep 17, 2026 / receipt

Announced Getaways partner MGM

ir_statement / Sep 17, 2026 / receipt

Implemented 5-minute turn time reduction in 12 Stations

ir_statement / Sep 17, 2026 / receipt

Urgently implementing cost plan

ir_statement / Sep 17, 2026 / receipt

Preparing to train and equip ~55K Employees to support Sell and Operate Implementation

ir_statement / Sep 17, 2026 / receipt

Accelerated cost reduction plan, increasing 2025 target to approximately $370 million and 2027 run rate cost savings to over $1.0 billion

ir_statement / Sep 17, 2026 / receipt