Number two, non-commercial within national sales continues to perform really well. So that's food service management, travel and hospitality, you know, our government business all falling within non-commercial continues to do well.
Oct 28, 2025 / receipt, needs a key / Kevin, CEO | earnings call 2025-10-28 | transcript 1abf75c4-1148-4049-be69-5234024b976b | chars 36163-36394 | segment 35
Within USFS, our national sales business delivered flat volume growth for the quarter and sales growth of 2.3%. Both figures were below our expectations, driven by softness in the national restaurant sector. Within national sales, our non-commercial business continues to perform with strength in food service management, education, and travel and leisure.
Apr 29, 2025 / receipt, needs a key / Kevin Herkin, CEO | earnings call 2025-04-29 | transcript b08c6a95-cbfb-4545-90ca-792daaad35fa | chars 5745-6101 | segment 5
I'm really pleased with our performance in the non-restaurant segment, specifically FSM and travel and hospitality. We're doing very well in those two spaces.
Jul 30, 2024 / receipt, needs a key / Kevin, other | earnings call 2024-07-30 | transcript b974660f-28e1-445d-aedf-7282b587dd64 | chars 26882-27040 | segment 27
In terms of on the expense side of the house, discipline expense management, our team has already directed an effort to reduce the structural expense by $100 million. We are on pace and we've begun building additional pipeline for future periods.
Jan 30, 2024 / receipt, needs a key / Kevin, CEO | earnings call 2024-01-30 | transcript 661c2318-dd94-4b2d-828c-4890f7b90d87 | chars 24804-25050 | segment 25
We're really pleased with our progress of improvement in supply chain. Retention is up. Overall market, as you just indicated, fewer people are leaving their jobs. There are fewer jobs that are open, so therefore just general staffing health in the industry is better. And then specifically at Cisco, we're fully staffed. It doesn't mean we don't have a job opening in a specific site today, but in aggregate across our network, we are fully staffed. That brings down, as Kenny said, our hiring costs, our training costs. Shrink improves, damages improve, accidents on the road improve. Everything about the ecosystem improves when we have a more tenured population. We're really pleased with that. The productivity levers that we have are moving up into the right as a result of that. Oftentimes, I get asked the question, what inning are we in? I think we're up to inning seven now on supply chain kind of recovering to pre-COVID, which means we still have some gas in the tank. And I want to be clear, when we get to inning nine, the game's not over. What happens in inning nine is then we introduce new technology. We introduce productivity improvement programs. etc we can get beyond meaning better than 2019 levels of productivity but i'd say we're in eng7 we still have room to improve and we're focused on delivering yeah one point for me is as i mentioned earlier we have the labor planning tool and we're really matching being fairly agile here on the expense side matching labor uh with vo
Jan 30, 2024 / receipt, needs a key / Kevin, CEO | earnings call 2024-01-30 | transcript 661c2318-dd94-4b2d-828c-4890f7b90d87 | chars 41443-42943 | segment 42
When it's our CMU business, it's half our business, And we're winning meaningfully in that space. And yes, we did accelerate in Q2 versus Q1. And we have confidence in our ability to continue to be very successful in CMU. When people hear chain, they think national restaurants. I want to be very clear that is just one portion of that business. Travel and hospitality is in that space. Healthcare is in that space. Education is in that space.
Jan 30, 2024 / receipt, needs a key / Kevin, other | earnings call 2024-01-30 | transcript 661c2318-dd94-4b2d-828c-4890f7b90d87 | chars 52754-53197 | segment 54
Disciplined expense management. Kenny and I have directed an effort to reduce structural expenses by approximately 100 million.
Aug 1, 2023 / receipt, needs a key / Kevin Hurkin, CEO | earnings call 2023-08-01 | transcript 26cb32b1-e9b8-482b-88b1-21b57b7db463 | chars 13449-13576 | segment 13
Yes, we are growing our non-restaurant business and our CMU restaurant business, that's the contracted long cycle, to use Kenny's term, at a faster rate than local. And the why is twofold. One, Cisco is the industry leader in the non-restaurant sector, and that's business and industry, travel, hospitality, and those businesses remain in meaningful recovery. So, that's not a slight on the local business, it's that we're seeing significant rebound in health in travel, and we're seeing offices reopening, we're seeing more people going back to work on a daily basis, and we're seeing companies extend the number of days per week they expect their colleagues to be returning to work.
May 2, 2023 / receipt, needs a key / Kevin, CEO | earnings call 2023-05-02 | transcript 55241f77-cd1e-444f-b501-a5cb082d3448 | chars 57286-57970 | segment 60
Other segments are still in recovery, travel hospitality and business and industry.
May 2, 2023 / receipt, needs a key / Kevin, other | earnings call 2023-05-02 | transcript 55241f77-cd1e-444f-b501-a5cb082d3448 | chars 22468-22551 | segment 23
Restaurants continued to be resilient and our travel hospitality plus our business and industry segments of our business posted year-on-year improvements.
Nov 1, 2022 / receipt, needs a key / Kevin Harkin, CEO | earnings call 2022-11-01 | transcript a94a1fdf-9b12-496d-8b94-7154db5db81f | chars 3486-3640 | segment 3
And it's just belt tightening, travel, things of that nature.
Nov 1, 2022 / receipt, needs a key / Kevin, other | earnings call 2022-11-01 | transcript a94a1fdf-9b12-496d-8b94-7154db5db81f | chars 38927-38988 | segment 40
Our key takeaways from today's call reflect three points. First, we advanced our recipe for growth strategy and grew more than 1.3 times the market for the year, with the second half even stronger than the first. Second, we improved profitability with sequential progress in both gross profit and operating margin rates. And third, Recognizing macroeconomic pressures as well as the resiliency of our industry, we are confident in our external guidance for fiscal year 2023. This assumes at least 10% sales growth and 30% EPS growth at the midpoint as we continue to grow with new and existing customers. We will also remain disciplined in expense management with a strong plan to drive increased operating leverage.
Aug 9, 2022 / receipt, needs a key / Aaron, CFO | earnings call 2022-08-09 | transcript f0c506c7-6231-4851-80e4-98cdbf15eecd | chars 24780-25496 | segment 24
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| Aaron Ambrose | CFO | - | receipt |
| Aaron Ault | CFO | - | receipt |
| Aaron E. Alt | Executive Vice President and Chief Financial Officer | - | receipt |
| Anita A. Zielinski | Senior Vice President | - | receipt |
| Brandon Sewell | Interim CFO | - | receipt |
| Joel Grady | CFO | - | receipt |
| Joel Stahl | CFO | - | receipt |
| Kenny Chung | CFO | - | receipt |
| Kevin Hall | CEO | - | receipt |
| Kevin Harkin | CEO | - | receipt |
| Kevin Herkin | CEO | - | receipt |
| Kevin Hurkin | CEO | - | receipt |
| Kevin Hurrican | CEO | - | receipt |
| Kevin Hurricane | CEO | - | receipt |
| Kevin P. Hourican | President and Chief Executive Officer | - | receipt |
| Neil Russell | Chief Administrative Officer | - | receipt |
| 2026-10-27 | earnings call | scheduled | ir |
| 2026-03-05 | Senior Vice President and Chief Financial Officer, appointed | sec_8k |
| 2022-09-20 | Senior Vice President, appointed | sec_8k |
| 2020-11-17 | Executive Vice President and Chief Financial Officer, appointed | sec_8k |
| 2020-01-16 | President and Chief Executive Officer, appointed | sec_8k |