For instance, Dr. Catherine Armstrong, our Chief Scientific Officer, traveled to several of our Asia-Pacific markets where she met with leaders and our local management teams to gather valuable insights and customer feedback, as well as collaborate on future product ideas.

Apr 23, 2025 / CEO / receipt, needs a key / Jim Brown, CEO | earnings call 2025-04-23 | transcript 030ab3f9-d081-432c-990d-a83656fedc78 | chars 3782-4055 | segment 3

Yeah, the other thing, Anthony, you said, I mean, Jim and many of the members of management, the sales executives, Brent included here that Jim just talked about, have been traveling on a regular basis, and they often get in these situations with smaller associate leader groups, and it really gives them a great opportunity to build the relationship and really open the lines of communication so we can go back and be responsive and have them really feel an open environment to reaching out, letting us know what they're seeing.

Oct 25, 2023 / CEO / receipt, needs a key / Jim Brown, CEO | earnings call 2023-10-25 | transcript 5bb2c2ec-1aa7-47e2-99e9-c0b5b0bfeae8 | chars 10285-10814 | segment 10

SG&A was just mentioned a few minutes ago, but one of the things that we did in the first and second quarter at a much higher rate was travel and go and have in-person meetings, the big conventions as well as smaller meetings within each of the countries out there to reconnect with the field.

Jul 26, 2023 / CEO / receipt, needs a key / Jim Brown, CEO | earnings call 2023-07-26 | transcript 475e60f3-9939-4082-a128-919f93ea9ee2 | chars 18761-19054 | segment 19

Yeah, I mean, we started really traveling again in the third and fourth quarters of last year. And, you know, the leadership in the markets from the events that we went at are excited and planning on really starting off the new year, you know, growing. And that's why we're so positive on this year. But just like Doug said, usually in the fourth quarter, it's a little slower. And we didn't have as many promotions planned by us. We were very promotional heavy the first part of the year because of COVID. And we kind of wanted to bring that down to a more normalized run rate.

Feb 8, 2023 / President / receipt, needs a key / Jim Brown, President | earnings call 2023-02-08 | transcript 99d6c406-51bb-453c-b1fe-5fc5ad603747 | chars 9334-9912 | segment 9