The increase in operating expenses was primarily due to higher employee-related expenses, variable expenses due to higher Macy's sales volumes, and increased in-person and conference-related activity compared to last year.

May 10, 2023 / receipt, needs a key / Joe Mara, CFO | earnings call 2023-05-10 | transcript 51248ef3-83cc-4eab-835f-eae0b3236af3 | chars 8303-8525 | segment 8

During the third quarter, we saw a significantly greater decline in July than in recent years due to patients deferring procedures as the economy reopened and travel and vacations resumed.

Nov 9, 2021 / receipt, needs a key / Nick Colangelo, CEO | earnings call 2021-11-09 | transcript 6b18913d-5f4f-4bed-8481-8d84039cc4c1 | chars 2762-2950 | segment 2

So, we'll certainly plan to continue to do that, and what it does is allow us to maintain a bit of a lower cost structure as we've had this year. you know, we'll see how travel resumes. We're sort of planning that it might get back to normal by the middle of next year. And in the meantime, we'll continue to engage those highly effective virtual tools.

Nov 5, 2020 / receipt, needs a key / Nick Colangelo, CEO | earnings call 2020-11-05 | transcript 2ba4324b-3aac-42cc-ac9f-51b66131c9a7 | chars 29292-29645 | segment 29