Stories of our frontline employees' commitment abound, including employees helping to reestablish connectivity for customers despite losing their own homes, and countless employees traveling in from other regions to stay and to help.

Jan 31, 2025 / receipt, needs a key / Chris Winfrey, CEO | earnings call 2025-01-31 | transcript 561da0f8-4d9e-4bf8-a71a-12b33912a05d | chars 2653-2886 | segment 2

Annual expected cost savings of at least $75 million by end of FY 2026

ir_statement / Sep 17, 2026 / receipt

Efforts resulted in a $0.02 improvement in cost per pound1 when compared to F2Q25

ir_statement / Sep 17, 2026 / receipt

Improved cost of service expenses in merchandise and delivery expenses

ir_statement / Sep 17, 2026 / receipt

Adjusted Operating Expenses (Non-GAAP) $ 584,891 $ 602,631 $ 1,177,896 $ 1,205,266

ir_statement / Sep 17, 2026 / receipt

Cost per Pound % Change Y-o-Y (3)% (2)% (2)% (2)% (2)% (2)%

ir_statement / Sep 17, 2026 / receipt

11% improvement1 in plant productivity2

ir_statement / Sep 17, 2026 / receipt

4% reduction1 in customer complaints

ir_statement / Sep 17, 2026 / receipt

Meaningful progress advancing our operational excellence priorities

ir_statement / Sep 17, 2026 / receipt

Revenue flat to down 2% versus FY 2025 revenue on a 52-week basis

ir_statement / Sep 17, 2026 / receipt

Improvements in adjusted operating expenses1 resulting from strategic business transformation

ir_statement / Sep 17, 2026 / receipt

Includes benefit of $12.0 million from lower merchandise in service

ir_statement / Sep 17, 2026 / receipt

Decline in revenue of $5.8 million offset by $17.7 million improvement in Adjusted Operating Expenses1

ir_statement / Sep 17, 2026 / receipt