And I think, you know, in addition to logistics and healthcare, we've got kind of strong, we've always, you know, traditionally had strong positions in the travel and entertainment sector and also in automotive.
Aug 7, 2024 / receipt, needs a key / Steve, CFO | earnings call 2024-08-07 | transcript 58ad8d14-5fcc-4b25-a3fc-acf44f8e76ac | chars 49797-50008 | segment 51
The balance of the impact on revenue was lower volumes from some large clients, predominantly in the CX space, in certain industries including travel, logistics, and telecom.
Feb 14, 2024 / receipt, needs a key / Cliff Skelton, CEO | earnings call 2024-02-14 | transcript 6742bdf4-deea-4321-8d25-89826fef90e2 | chars 12957-13131 | segment 13
We expect the commercial segment to be down between 2 and 3% due to a couple of client decisions in the CX space related to their geographic mix of business, as well as some uncertainty in volumes in certain industries, including travel, logistics, and telecom.
Feb 14, 2024 / receipt, needs a key / Steve Wood, CFO | earnings call 2024-02-14 | transcript 6742bdf4-deea-4321-8d25-89826fef90e2 | chars 19817-20078 | segment 20
The balance of the walk on revenue was negative volume impacts from some large clients, predominantly in the CX space where we're continuing to see softer outlooks in industries including travel, logistics, and telecom, which we believe are macro related and therefore likely temporary.
Nov 1, 2023 / receipt, needs a key / Steve Wood, CFO | earnings call 2023-11-01 | transcript d3d93f3e-722e-43d5-908e-5c4b2996c460 | chars 15633-15919 | segment 15
More specifically, we're seeing discrete areas of volume softness that started in Q3 and will likely be a factor in Q4 and into 2023, largely within the commercial segment, and more specifically in some of our travel and entertainment clients in the CX space.
Nov 1, 2022 / receipt, needs a key / Steve Wood, CFO | earnings call 2022-11-01 | transcript 76789f79-dd5d-4995-a05d-33737c4b7f31 | chars 16931-17190 | segment 17
Where we do see those macroeconomic influences, if you will, is more in the retail volume space that Steve mentioned in his prepared remarks, where call center volume, specifically in the travel industry, is causing some reduced revenue headwinds and in some of our technology space.
Nov 1, 2022 / receipt, needs a key / Zach Azeman, other | earnings call 2022-11-01 | transcript 76789f79-dd5d-4995-a05d-33737c4b7f31 | chars 23349-23632 | segment 23
| Cliff Skelton | CEO | - | receipt |
| Giles Goodburn | Chief Financial Officer | - | receipt |
| Harsha V. Agadi | Chief Executive Officer | - | receipt |
| Stephen Wood | Executive Vice President and Chief Financial Officer | - | receipt |
| Steve Wood | CFO | - | receipt |
| 2026-11-06 | earnings call | scheduled | ir |
| 2026-01-23 | Chief Executive Officer, appointed | sec_8k |
| 2026-01-23 | President and Chief Executive Officer, departed | sec_8k |
| 2025-05-07 | Chief Financial Officer, appointed | sec_8k |
| 2021-05-05 | Executive Vice President and Chief Financial Officer, appointed | sec_8k |
| 2019-08-07 | CEO, appointed | sec_8k |
| 2019-06-04 | Chief Executive Officer, departed | sec_8k |