Midway through fiscal 2026, we expect to go live with our current release, which is focused on moving our general ledger and finance capabilities into the new Oracle Cloud solution.

Jul 28, 2026 / receipt

This guidance includes $7 million in costs that we expect to incur, directly attributable to our key initiatives, which at this point relate primarily to our ERP project.

Jul 28, 2026 / receipt

the quarterly results reflect some of the additional investments that Steve discussed that are intended to accelerate growth, improve customer retention through operational excellence, and support our digital transformation.

Jul 28, 2026 / receipt

During the quarter, the adjusted operating margin was also impacted by higher travel and energy costs as a percentage of revenues, as well as wage inflation we continue to experience responding to the very challenging employment environment.

Mar 30, 2022 / receipt, needs a key / Shane O'Connor, CFO | earnings call 2022-03-30 | transcript 86c42512-7f84-48d8-85b7-eb60ae3e4ae6 | chars 8570-8811 | segment 8

Things helping and hurting our numbers during the pandemic have We talked during the pandemic about how lower merchandise, energy, travel, and some other things were going to bounce back, and that's certainly happening.

Mar 30, 2022 / receipt, needs a key / Steve, CEO | earnings call 2022-03-30 | transcript 86c42512-7f84-48d8-85b7-eb60ae3e4ae6 | chars 15571-15790 | segment 15

As a reminder, these costs include merchandise amortization, costs related to raw materials and the overall supply chain disruption, the cost to hire and retain labor, energy, and travel.

Jan 5, 2022 / receipt, needs a key / Steven Cintros, CEO | earnings call 2022-01-05 | transcript 5c94b07d-ab69-406f-b543-e32f5839db02 | chars 4447-4634 | segment 4

During the quarter, the adjusted operating margin was also impacted by higher travel and energy costs as a percentage of revenues, as well as wage inflation we are experiencing, responding to the very challenging employment environment.

Jan 5, 2022 / receipt, needs a key / Shane O'Connor, CFO | earnings call 2022-01-05 | transcript 5c94b07d-ab69-406f-b543-e32f5839db02 | chars 8132-8368 | segment 8

Travel, we mentioned coming into the year that we were expecting that to be a headwind as our travel starts to come back, not with the expectation that it'll come back to where it was pre-pandemic, but we were expecting to be doing some additional travel, and that provided about 30 basis points of headwind.

Jan 5, 2022 / receipt, needs a key / Shane O'Connor, CFO | earnings call 2022-01-05 | transcript 5c94b07d-ab69-406f-b543-e32f5839db02 | chars 21279-21587 | segment 21

Last quarter, I highlighted some of these items, including merchandise amortization, costs related to raw materials and the overall supply chain disruption, the cost to hire and retain labor, energy, and travel.

Oct 20, 2021 / receipt, needs a key / Shane O'Connor, CFO | earnings call 2021-10-20 | transcript bc83f6ae-1552-4f04-b682-29d01884da57 | chars 6496-6707 | segment 6

The increase in 2021's operating margin was primarily due to lower merchandise amortization as a percentage of revenues, partially offset by higher energy, healthcare claims cost, and travel.

Oct 20, 2021 / receipt, needs a key / Shane O'Connor, CFO | earnings call 2021-10-20 | transcript bc83f6ae-1552-4f04-b682-29d01884da57 | chars 11135-11326 | segment 11

This adjusted operating margin reflects certain costs that are normalizing from depressed levels during the pandemic, like merchandise amortization and travel costs, costs we are incurring to hire and retain labor in this challenging employment environment, elevated input costs related to the current inflationary environment and global supply chain challenges, as well as additional investments we are making in strengthening our overall capabilities.

Oct 20, 2021 / receipt, needs a key / Shane O'Connor, CFO | earnings call 2021-10-20 | transcript bc83f6ae-1552-4f04-b682-29d01884da57 | chars 16212-16665 | segment 16

So when we take a look at those three key initiatives, that $38 million breakdown between each of them, For the CRM system, we're expecting to incur approximately $20 million worth of costs related to that, and that's obviously including the teams that we have built to deploy the system, incremental travel costs that we will have for those teams who are going to be traveling to our locations and supporting during the conversions.

Oct 20, 2021 / receipt, needs a key / Shane, other | earnings call 2021-10-20 | transcript bc83f6ae-1552-4f04-b682-29d01884da57 | chars 26092-26525 | segment 25

In addition, we expect and have begun to experience a rebound of several costs that trended significantly lower during the pandemic, such as merchandise, healthcare, energy, travel, and others.

Jun 30, 2021 / receipt, needs a key / Stephen Centros, CEO | earnings call 2021-06-30 | transcript 7f71209f-31f0-4fe0-8051-afe1796f1b37 | chars 4038-4231 | segment 4

The current quarter operating margin continued to benefit from certain costs that have trended favorably during the pandemic, including lower merchandise and travel-related costs.

Jun 30, 2021 / receipt, needs a key / Shane O'Connor, CFO | earnings call 2021-06-30 | transcript 7f71209f-31f0-4fe0-8051-afe1796f1b37 | chars 8146-8325 | segment 8

This outlook also reflects continued benefits in areas that have trended lower during the pandemic, including merchandise and travel costs, although we have also assumed that those benefits will continue to moderate.

Jun 30, 2021 / receipt, needs a key / Steve, CEO | earnings call 2021-06-30 | transcript 7f71209f-31f0-4fe0-8051-afe1796f1b37 | chars 12101-12317 | segment 12

We expect that our capital expenditures in 2026 will again approximate $150 million, which remains elevated as a percentage of revenue, primarily due to higher application development investments we a

company_statement / Jul 28, 2026 / receipt

we expect to go live with our current release, which is focused on moving our general ledger and finance capabilities into the new Oracle Cloud solution. | The company is actively migrating its financ

company_statement / Jul 28, 2026 / receipt

we've been negative in ads versus reductions and effectively you're assuming a similar situation... are expecting some headwind in that area. | The company is experiencing customer churn ('negative in

company_statement / Jul 28, 2026 / receipt

For an update on our ERP initiative, our project continues to progress largely in line with our intended schedule that has the implementation continuing through 2027. | The company is in a multi-year

company_statement / Jul 28, 2026 / receipt

Midway through fiscal 2026, we expect to go live with our current release, which is focused on moving our general ledger and finance capabilities into the new Oracle Cloud solution. | The finance depa

company_statement / Jul 28, 2026 / receipt

the momentum we're getting on the sales and retention side. Uh we talked about elevated um or or reduced retention, I should say over a couple of years. It improved meaningfully in 2025. | Leadership

company_statement / Jul 28, 2026 / receipt

We expect that our capital expenditures in 2026 will again approximate $150 million, which remains elevated as a percentage of revenue, primarily due to higher application development investments we a

company_statement / Jul 28, 2026 / receipt

a peaking of investments to kind of get through the digital transformation that we're going through. | The company is at a peak investment cycle for its digital transformation, indicating a high prope

company_statement / Jul 28, 2026 / receipt

as we shift our sales organization... to one where we have more of a tiered selling model with different sellers responsible for different prospects. | The sales organization is undergoing a major res

company_statement / Jul 28, 2026 / receipt

In terms of the investments we're making in in sales and service, those will start to build throughout the year. | Leadership confirmed ongoing investments in sales and service technology and headcoun

company_statement / Jul 28, 2026 / receipt

That transition is causing us to probably run a little bit heavy on the sales side as we kind of go through that transition. | A sales organization restructuring is increasing short-term costs, making

company_statement / Jul 28, 2026 / receipt

We're talking about going live with part of our ERP system, which is really the financial core. | The company is actively implementing a new core financial ERP system, signaling a major technology shi

company_statement / Jul 28, 2026 / receipt