Fiscal 2026 revenue projections assume a year-over-year headway of approximately 2% related to fiscal 2025 ramp-downs with the healthcare client and online travel volumes and do not include any revenue contribution from unsigned large deals or improvements in discretionary project spending.

Apr 24, 2025 / receipt, needs a key / Keshav Murugesh, CEO | earnings call 2025-04-24 | transcript 610a92bd-c516-4a4b-8ebc-51602cd69055 | chars 16374-16665 | segment 16

On the travel side, which is the second large deal, This is in the corporate travel management space, and it's going to be operations and fulfillment in addition to online bookings.

Apr 24, 2025 / receipt, needs a key / Keshav, other | earnings call 2025-04-24 | transcript 610a92bd-c516-4a4b-8ebc-51602cd69055 | chars 25809-25990 | segment 25

So there's been some sensitivity to travel volume in the past with the macro environment. So with how things, where they are right now as it relates to macro outlook, what does the guidance make in for travel volume?

Apr 24, 2025 / receipt, needs a key / Puneet Jain, other | earnings call 2025-04-24 | transcript 610a92bd-c516-4a4b-8ebc-51602cd69055 | chars 34237-34453 | segment 34

If you look at the OTA space and you look at where we were in Q4, online travel was down to 3% of company revenue. We have not baked in improvements in those numbers in fiscal 26. Certainly, if we add new logos, that'll help. Certainly, if we can help these clients move from traditional models to AI, agentic AI-led models, then that has upside for us. But at this point in time, we really feel that the online travel volumes for us are bumping along the bottom here.

Apr 24, 2025 / receipt, needs a key / Dave, CFO | earnings call 2025-04-24 | transcript 610a92bd-c516-4a4b-8ebc-51602cd69055 | chars 36406-36874 | segment 36

If you look at some of the views that we are talking about a lot of the deals are actually in different areas like corporate travel management etc where you know which further sort of diversifies the portfolio from being OTA and airline historically to more OTA airline and corporate travel management and we feel that will also help us reduce any macro sort of sensitivity around this business and gives us more depth and scale in the kind of work we do because each of these deals is a large the complex they're not they're sort of And they're really sort of integral to the client office, right?

Apr 24, 2025 / receipt, needs a key / Keshav, other | earnings call 2025-04-24 | transcript 610a92bd-c516-4a4b-8ebc-51602cd69055 | chars 37217-37815 | segment 37

You know, as Keisha alluded to, we're seeing that primarily impacting us in the travel and in the insurance spaces. But the reality is I think the volatility in the macro environment has created challenges for our clients in projecting what's going to happen over the next six to 12 months. And we're seeing that manifest itself in the projections that they're providing to us.

Jan 23, 2025 / receipt, needs a key / Brian Virgin, analyst | earnings call 2025-01-23 | transcript 38b614ed-4ae6-41d1-84a6-1eeaa4d51104 | chars 26460-26837 | segment 26

Having said that, the good part also is that some of the large deals that Keshav talked about, we are seeing a lot of traction amongst clients in travel. And as we go forward, we believe that the mix of business will move from OTA into other areas of travel, which also will make this revenue a lot more secure. And therefore, that's what we're working on as well.

Jul 18, 2024 / receipt, needs a key / Dave, other | earnings call 2024-07-18 | transcript 66db74e9-4342-43c9-b0d5-78c7235011e4 | chars 13516-13880 | segment 14

As I mentioned, we don't expect to see a full quarter's worth of revenue from the four large deals that were signed in Q4, in Q2. So that ramp continues into Q3, plus everything that we've sold in Q1 and Q2. So I think we're pretty comfortable with the build. There is nothing assumed in terms of incremental volume from existing clients in Q3 and Q4. As a matter of fact, we've assumed continued weakness in those volumes, particularly in the travel space in Q3 and Q4.

Jul 18, 2024 / receipt, needs a key / Sanjay Puria, CFO | earnings call 2024-07-18 | transcript 66db74e9-4342-43c9-b0d5-78c7235011e4 | chars 53639-54109 | segment 54

As a matter of fact, we've assumed continued weakness in those volumes, particularly in the travel space in Q3 and Q4. So our goal here, obviously, is to try and provide a forecast that's realistic, but also somewhat de-risked from that perspective. As we said last quarter, we expected volume declines in the travel space. They actually came in worse than what we expected.

Jul 18, 2024 / receipt, needs a key / Keshav, other | earnings call 2024-07-18 | transcript 66db74e9-4342-43c9-b0d5-78c7235011e4 | chars 4035-4409 | segment 4

You know, I think overall, Brian, you know, we're dealing with multiple headwinds that are affecting the revenue portfolio in the travel space. And particularly, I think it's important to note that where we're seeing the pressure is fundamentally in the OTA or the online travel space where we have a high degree of customer service or CX exposure. So we know that business is always going to be more volatile than, for example, our airline business where we do a lot of operations management or a lot of finance and accounting related activities. That being said, we're seeing that the pressure is across the entire OTA portfolio. And it's driven by a number of different things. Some of it is macro related. Some of it is client strategy change. Some of it is mix of business. And some of it is we're starting to see clients get a little bit more aggressive about pushing certain types of transactions to automated channels.

Jul 18, 2024 / receipt, needs a key / Dave, other | earnings call 2024-07-18 | transcript 66db74e9-4342-43c9-b0d5-78c7235011e4 | chars 11476-12402 | segment 12

As Keisha alluded to, we're seeing that primarily impacting us in the travel and in the insurance spaces.

Apr 25, 2024 / receipt, needs a key / Keisha, other | earnings call 2024-04-25 | transcript db923882-f334-4502-afd7-1cdfbd5d1e2f | chars 26496-26601 | segment 26

In the third quarter, WNS's financial results were largely in line with our expectations. The company posted third quarter net revenue of $315.9 million, representing a year-over-year increase of 7.8% on a reported basis and 5.9% constant currency. Sequentially, Net revenue decreased by 2.8% on a reported basis and 2.3% on a constant currency basis after adjusting for foreign exchange. As discussed last quarter, the sequential reduction was largely the result of the delivery transition for a large internet-based procurement client from onsite to offshore, lower travel volumes and softness in our project-based revenues overall from a demand and booked revenue perspective there were no major changes or surprises during the third quarter travel volumes reduced during the quarter particularly for domestic online travel while some of this is a function of normal seasonality We also saw volume reductions in our high-end business-to-business customer experience portfolio. This, we believe, is attributable to both corporate travel spending and client-specific issues. In addition, demand for WNS's project-based work, including hyper-automation procurement and analytics projects, saw a slight sequential decline in Q3 and remains below the levels expected in a healthy macro environment.

Jan 18, 2024 / receipt, needs a key / Keshav Murugesh, CEO | earnings call 2024-01-18 | transcript f8a8afc8-4252-4666-aa98-105d4595072d | chars 54205-55501 | segment 54